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PRODUCT AND SERVICES
Our computerized customer call monitoring system gives us following advantages
- Call is logged into the system and allocated to the engineer immediately
- Customer is given call registration number for better administration and record.
- We have history of customer total no. Of calls and machine wise calls, this helps in analyzing the machine problem.
- Details of Customers Call Response/ closure time.
- Daily analysis of pending calls for the day by support head
OUR PRODUCT
Wipro
Wipro Infotech is a leading manufacturer of computer hardware and provider of IT services in India and the Middle East region. Part of Wipro Ltd, the $6.98 billion conglomerate and global leader in technology enabled solutions, the company leverages on the parent’s philosophy of ‘Applying Thought’ to enable business results by being a transformation catalyst.
HP-COMPAQ
Success hinges on consistency of leadership, focus, execution, and most importantly, great products and services. We are in a multi-year journey to turn HP around, and we have put in place a plan to restore HP to growth. We know where we need to go, and we’re making progress.
HCL TECHNOLOGIES
HCL TECHNOLOGIES selected by Direct Energy for customer care operations. Read here Direct Energy, a leading energy and energy services company in North America, reached an agreement with HCL Technologies to implement and manage.
